Angela Penfold has been setting up and managing holiday cottages for owners for over 18 years. She has a wealth of knowledge and experience in this highly competitive sector of the tourism industry in Perthshire. Angela has always believed that guests look for the reassurance of a star grading when choosing a holiday cottage. Opting for a cottage with 4 or 5 stars ensures that a guest can be confident of the quality of the accommodation. For owners, achieving this standard can mean a lot of work and many find it rather daunting. Angela has an excellent relationship with the Visit Scotland advisors that she works with and believes that the mutual respect they have for each other is a great asset. Many owners make the mistake of thinking that VS are the ‘holiday cottage police’ and are out to make life difficult for them. Ultimately, all that VS want is to ensure that Scotland continues to maintain and improve its excellent reputation for first class self catering accommodation. Surely that is what we all want in order to protect the future of this vitally important sector of the Scottish tourism industry.
The services that Angela and Highland Perthshire Holiday Homes provide, range from a consultancy service to help guide owners through the process of achieving their desired star grading, to total management of the setting up of a new property. We can arrange everything from curtain making and interior design suggestions to the purchase of all the kitchen equipment, linen etc . Advice on practical matters is also at hand for such things as changeover procedures and the general day to day management of a holiday cottage.
The list of things that you need to do when starting a cottage from scratch is pretty endless and it is easy to overlook something if you have never done this before. Angela works with a list of consultants that can advise on such issues as Health and Safety, Fire regulations, general legal obligations, insurance etc. She has excellent relationships with local trades and service providers and believes that it is very important to support local business wherever possible, in order make a positive contribution to the local economy, thus helping to build a strong business community.
Once a holiday home is ready for grading and the arrival of its first guests, the next stage is the marketing and on-going management of the property. Highland Perthshire Holiday Homes is also able to offer a full management service. From advertising and booking administration to management of weekly changeovers carried out by a local cleaning company and general care taking, we can take all this off of an owner’s hands. It is surprising how many second home owners would like to rent out their property but cannot face all the work and hassle involved, so they waste an opportunity to make their second home earn its keep. We can do all this for you and in the current climate we believe that more and more owners will need to consider this option as a way to maximise what is probably one of their major assets.
Whether you are looking to improve an existing holiday cottage in order to become more competitive or are thinking of starting a new letting property, Highland Perthshire Holiday Homes are here to help. We pride ourselves in providing an excellent, personal service and always strive to exceed the expectations of our clients, and their guests.
If you would like to have a no obligation chat with Angela about any aspect of our management service, please do not hesitate to contact us.
Highland Perthshire Holiday Homes helped us to set up and manage a new holiday letting property which resulted in the property receiving a much coverted Visit Scotland rating. The finish and specification of the work that Highland Perthshire Holiday Homes carried out was truly outstanding with the beautiful tartan curtains, blinds, incredible bathroom, lighting and entertainment, creating a living environment for all to enjoy. Highland Perthshire Holiday Homes provide a very efficient and reliable management service and we are also delighted with their care and attention to detail especially with their selection of seasonal flowers on the dining table and the fresh homemade cake and eggs! A truly welcome site for our holiday guests on arrival! We thoroughly recommend Highland Perthshire Holiday Homes.
Angela Penfold has managed our property in Perthshire since we purchased it last year, including organising holiday lets. She is very attentive and responsive, has come up with many good ideas, shows strong initiative and has provided us with an excellent service throughout that period